22 Ways to Find a Repair Shop #9 & #10

They don’t have very many staff or support people so they can charge me less than a shop that does. Again, this reasoning is faulty. Most modern facilities have a ratio of almost one support person to each technician in the shop. This allows the technicians to do the maximum productive work without undue interruptions and distractions. Therefore the entire procedure is more efficient. With too few support people the production staff will spend way too much time doing tasks not directly related to the services or repairs on the vehicles. The end result will often be lower quality work due to interruptions and higher prices because of an inefficient business model.

My neighbor went there and he said they were great.
Actually this is one part of a good plan to choose a good shop. However, before you buy into this recommendation ask a few more questions. What did your friend have done? Just an Oil Change? How many times has he been there? If he had any problems how were they resolved? If he went in one time for an oil change and you need an transmission repair, there may be a problem here. Make sure the shop is qualified to do the type of work that you need. And try to find a shop where an acquaintance has been to more than once. Recommendations are an excellent way to find a good shop. Just make sure the recommendation is qualified.


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