Archive for February, 2011

Keys to Long Lasting Vehicle

Friday, February 25th, 2011

New cars cost so much these days. Add financing and insurance and, well a new vehicle may not seem so attractive. A lot of Little Rock, Arkansas people are hoping to make their cars last a lot longer.

The good news is that with the current state of automotive engineering and manufacture, there’s no reason a modern vehicle can’t be made to last for a 150,000 miles or more.

There is an old saying that says, ‘a stitch in time saves nine’ and that is really true when it comes to taking care of your car. A great example is coolant service.

Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That’s why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And your oil changes should be done right on schedule to avoid the build up of harmful oil sludge.

Don’t let your brake pads go too long before they are worn to the point that they cause damage to rotors. Preventive maintenance is a great way to keep your operating costs down.

Replacing belts and hoses is much cheaper than repairing the damage that can be caused by failure.

Now this is a lot to remember. Parkway Automotive can keep on top of this stuff. We can tell you what your manufacturer recommends and help you with a plan to take care of it.

Bottom line – take care of this stuff on schedule and you will reduce operating costs, prevent costly damage and maintain your warranty coverage. Call Parkway Automotive today for an appointment; you can reach us at 501-821-6111.

Take good care of your car, and it’ll take good care of you.

Parkway Automotive
Give us a call today at 501-821-6111.
Or stop by at 708 Kirk Road, Little Rock, Arkansas 72223

Technician Training

Friday, February 25th, 2011

Your car is important to you and keeping it running is vital to your lifestyle. That’s why you should have it serviced regularly. And even though it may just be routine maintenance, you want it done right.

It’s also very important to Parkway Automotive to keep you happy and on the road. You might be surprised at the amount of money service centers like Parkway Automotive spend every year to make sure their technicians are properly trained.

Parkway Automotive offers a variety of car care services to many kinds of vehicles. We need to be up to date on the latest techniques and parts so that we can care for your car properly. Parkway Automotive subscribes to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. Technicians at Parkway Automotive follow these procedures so we can safely deliver a consistent level of high-quality service.

Some services require the use of specialized equipment. Technicians at Parkway Automotive are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Parkway Automotive and outside trainers. It’s not only important that service technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt belt every 30,000 miles and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

You may be interested to know that service technicians are trained in compliance with federal and local laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of Parkway Automotive to provide fast, courteous service. You should feel free to ask your Parkway Automotive technician or one of our managers about your service or for more information about our recommendations.

Well-trained service providers, established procedures, industry standards, and, of course, AutoNetTV, combine to give you the best service experience possible.

Give Parkway Automotive a call by dialing 501-821-6111.

Are There Blind Spots In Little Rock Arkansas?

Friday, February 25th, 2011

Everyone in Little Rock Arkansas has blind spots – and no, I’m not talking about the fact that you really don’t sing like Jessica Simpson. I mean the areas of the road that you can’t see when you’re driving around Little Rock.

First let’s talk about our own blinds spots, and then we can talk about others…

To begin, we can greatly reduce our blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your truck before you start to drive.

First, adjust your rear view mirror to give the best possible view directly to the rear of your car. You don’t need it to get a better view of either side of the car, the kids in the back seat or your dazzling smile. The rear view mirror should look to the rear.

Next, lean your head until it almost touches the driver’s side window. Adjust your side mirror so that you can just barely see the side of your car.

Parkway Automotive
We’re on 708 Kirk Road in Little Rock, Arkansas (72223)
Call us to make an appointment at 501-821-6111.

Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right side of the car.

With your mirrors adjusted this way, you’ll have maximum coverage. Of course driving is a dynamic process – things change every second. So it’s wise to take a quick look to the side when passing to make sure that another vehicle hasn’t moved into an area you couldn’t see in your mirrors.

Depending on the kind of vehicle you drive (truck?), you may still have some blind spots. All vehicles have an area behind them that’s blind when backing up. The bigger the vehicle, the bigger the blind spot. A pick up or SUV can hide a small child – an RV, bus or tractor-trailer can hide an entire vehicle. So be careful around our Little Rock streets!

As you drive around the Conway, Arkansas area, avoid staying in other diver’s blind spots. You can’t count on them to be watching their mirrors and looking out for you.

Let’s talk about safely sharing the road with heavy trucks and buses. In crashes involving a truck and car, the car causes about 40 percent of the accidents. But 78 percent of the fatalities are with the car. The laws of physics are against the smaller vehicle, so it pays to take extra precautions around trucks and buses.

Heavy vehicles have huge blind spots: to the rear, on both sides and up front. They also can’t maneuver like a car. They take twice as long to stop and need twice as much space as you do in your truck or other type of car. You need to keep wide margins when driving around one of these big rigs.

Here are some tips for passing a heavy vehicle in the Conway, Arkansas area:

  • Avoid the blind spots. If you can’t see the driver’s face in one of his mirrors or in a window, he cannot see you!
  • Don’t follow too close. If you can’t see one of the truck’s mirrors, you’re too close.
  • Make sure there is plenty of room to pass. Trucks are long and take time to get around. If you’re on one of our local Little Rock Arkansas two way highways, wait for a passing zone.
  • Don’t linger when passing. Because the blind spots are so big on the sides, you want to get through them quickly. If you can’t pass quickly, drop back.
  • Pass on the left whenever possible. A trucks’ blind spot is much larger on the right.
  • Be attentive and wear your seat belts while driving anywhere around Little Rock, even short drives.
  • Don’t be aggressive when driving around trucks. Because of their size, they appear to be going slower than they really are. Cutting it short around a truck could be disastrous.
  • Use your turn signals when starting to pass. Once you can see the full truck in your rear view mirror, it’s safe to signal and move over. Don’t cut it short or slow quickly when you pull in front of a truck.
  • Be careful passing a truck at an intersection. Trucks need to turn wide to maneuver through city streets. Squeezing between a truck and the curb could put your car in the Little Rock body shop. Look for the truck’s turn signals.

We at Parkway Automotive want you to watch those blind spots – but feel free to sing in the shower all you want.

Custom Wheels and Tires

Thursday, February 24th, 2011

One of the most popular vehicle modifications in Arkansas is custom wheels and tires. Custom wheels help you stand out from the crowd without spending a lot of money, and custom tires can help you fine tune your performance. Not that long ago, new cars came with just one or two tire and wheel options. Now manufacturers are offering more choices and over a third of new vehicle buyers choose custom wheels. That seems to have fueled public demand for custom wheels in all vehicle categories. The available styles, colors and finishes are endless. You’re sure to get the look you want – from sleek and stylish to tough and aggressive.

While custom wheels are largely a matter of taste, custom tires are a matter of function. That is not to say that there are not a lot of cool looking tires out there, it’s just that tires are vital to your safety, so there are some important practical considerations. Let’s look at it in terms of extremes. Think about the environment on a dry race track. High heat, high speed, high cornering forces, hard braking. Then think about a snowy, icy winter that is very cold and slippery. The rubber compound that could withstand the high temperatures and cornering forces on the race track would be very stiff and inflexible in winter conditions. And the rubber compound that provides cold weather flexibility and good bite into ice and snow would rapidly wear out on the race track and wouldn’t be stable at high speeds. Of course the tread design would be greatly different for maintaining traction on a dry race track than it would be for cutting through deep snow.

No one expects any one tire to handle these extremes. So, what we need to do is think about how we drive in Arkansas and talk to a tire professional about options. There is a tire out there that will meet your driving needs. When you boil it down to the basics, a tire provides traction. The traction is for accelerating, cornering, and for stopping. Once you can identify the conditions you expect to drive in, you can find the tire that will deliver the traction you need.

Tire design and formulation has become very sophisticated. There are fewer compromises in wear, comfort, and performance. You can definitely find a tire that will deliver satisfaction over a range of driving conditions. Now if you live where a tire meeting the severe snow standard is advised, you’ll want to have a set of winter tires during those snowy, icy months.

Let’s go over tire and wheel size. Installing wheels and tires that are the same size as standard is easy. However, many people want to upsize these days and that can get a bit tricky. With the help of your Conway, Arkansas tire professional, you will be able to pick the right tire and wheel combination for the way you drive. For example, if you drive in Arkansas off-road areas a lot, a low profile tire might not work because there is just not enough cushion for the bumps and rocks.

You’ll want some help to make sure your new tires and wheels fit without rubbing. Your Little Rock tire pro can also help you know if your engine management computer needs to be reprogrammed so that your speedometer is properly calibrated. A lot of people are tempted to order tires and wheels online but do not realize that some safety systems may be affected. For example, your rolling diameter needs to be within 3% of factory specifications in order for your anti-lock brakes to work properly. Traction and stability control systems can also be adversely affected.

It pays to get professional help when deciding on a wheel size. There has never been a better time to get custom wheels for the look you want. And your tire options are phenomenal. Whether you want a single purpose winter or summer performance tire – or something that can handle a wider range of conditions, you have a tire option for every price range.

Service Intervals for High Mileage Vehicles in Little Rock Arkansas

Friday, February 18th, 2011

Nowadays, everyone in Little Rock, Arkansas is paying more at the gas pump. For some families in the greater Conway, Arkansas area, it adds up to several hundred dollars every month. That’s got to come out of the budget somewhere. Throughout North America, people are putting off buying a new car. They plan on keeping their old vehicle for a year or two longer than before.

Even now, 2/3 of the personal vehicles on our local Little Rock, Arkansas roads have over 75,000 miles on them. The average age of vehicles is over nine years. And most people in Conway, Arkansas can’t afford to be stranded or inconvenienced by a break down. So following a regular maintenance schedule, like our personal diet and exercise plans, is actually critical to preserving your investment.

Knowing what to do for a higher-mileage vehicle can be challenging because many owners’ manuals don’t publish service intervals after 60,000 miles. It just means that you need to be better at keeping records and planning your preventive maintenance.

You can start by figuring that services with a recommended interval should still be performed on that interval, even after you’re past the tables in your service manual. For example, a service might be recommended every 15,000 miles. Well, just keep doing it every 15,000 miles for as long as you have your car.

Now higher mileage engines operate under more stress. Some experts suggest that the severe service schedule is more appropriate and that routine service should be performed at shorter intervals. Check with your owners’ manual or service advisor at Parkway Automotive to see if the severe service schedule is right for your vehicle.

And keeping up with your full-service oil change schedule is important for a couple of reasons. First, older engines have had more time to build up oil sludge. Skipping an oil change here and there can really compound the problem for your truck.

The second benefit is that your other fluids are routinely checked and topped off. Power steering fluid, brake fluid, coolant and transmission fluid can be kept at optimal levels even though the older seals and gaskets are leaking more than when they were new.

And speaking of older seals and gaskets: they start to dry-out and become more brittle with age. You may want to consider using high mileage formulation oil and fluids. These products contain special additives to condition seals and gaskets to keep them from leaking. The high mileage formulations cost more than standard products, but they are well worth it in terms of preventing serious repair bills down the road.

Older vehicles in the Little Rock, Arkansas area need repairs and replacements that newer ones don’t. Things like timing belts, radiator hoses, suspension work, anti-lock brakes, air bags, water pumps, alternators and batteries. That may seem like a lot of stuff to have done, but it works out to be cheaper than new car payments.

With a high-mileage vehicle, a couple of relationships will become pretty important. The first is with your service advisor at Parkway Automotive. You need someone you trust to take care of your car and be mindful of your needs. Ask for help to develop a plan to keep your vehicle road-worthy that works within your budget, and for the Little Rock, Arkansas area driving conditions.

The next relationship is with your vehicle itself. We’re not talking about naming your car or tucking it in at night. We just mean – pay attention and get to know your vehicle. Notice unusual sounds, smells, vibrations, etc. Then you can describe the changes to your service advisor at Parkway Automotive and head off problems. We can’t do anything about the price of gas, but we can properly maintain Old Faithful to keep it safely and economically on the local Little Rock, Arkansas roads.

Take a look at the attached automotive tips video from AutoNetTV

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Get Where You’re Going With Power Steering Service In Little Rock

Friday, February 18th, 2011

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Today we’re going to talk about power steering service in Little Rock. If you took an informal poll around Little Rock you’d probably find that most have never heard of power steering service. That’s not surprising. Even though power steering is standard on every vehicle, most people in Little Rock aren’t aware that it needs periodic service.

If you’re younger than a certain age, you’ve probably never driven a car or truck without power steering. To get an idea of the difference; if you’ve ever cut a board with a hand saw, you know it’s a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that’s hard, especially around downtown Little Rock. That’s why old cars had such big steering wheels; to get enough leverage to steer.

Steering Most vehicles in Little Rock have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Little Rock use an electric pump to pressurize the fluid rather than a belt driven pump. We’re also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We’ll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Little Rock service advisor at Parkway Automotive or check your owner’s manual to see when power steering service is recommended. It’ll extend the life of your power steering components.

Charge It In Little Rock For Extended Battery Life

Friday, February 18th, 2011

Here’s an interesting statistic for our friends in Little Rock Arkansas: Only thirty percent of car batteries make it to forty-eight months. And the life expectancy varies by where you live. It ranges from fifty-one months in extremely cold areas to just thirty months in extremely hot climates.

Why is that? It turns out that it’s our modern cars with all their electric accessories that are to blame. Things like, GPS, DVDs, and entertainment computers are keeping car batteries from maintaining a full charge. The longer a battery goes with a low charge, the sooner it’ll die.

So you must recharge your battery. This is the job of the alternator. The problem comes when the car’s demand for electricity is high and we are driving in stop and go conditions or short trips around Little Rock or Bryant, Arkansas. The alternator just can’t keep up.

The result is shortened battery life. So what can we do to improve our battery’s health?

We need to keep the battery as close to a full charge as possible. That can be hard because sitting for just twenty-four hours in hot weather between charges can be too long. When the weather’s cold, sitting for several days will cause discharge.

So some highway driving between Cabot, Arkansas or Ferndale, Arkansas will help keep a full charge if the battery has not been deeply depleted. Car batteries are not designed to be run down really low, or deep cycled, as it’s called. So using your headlights or other power accessories when the car is off can deeply deplete your battery. Using the alternator to recharge from a deeply depleted state is very hard on your battery because it charges too fast. In fact, on average, your battery would only last for ten recharges like that.

If you do find yourself with a dead battery or very low battery, use a good quality battery charger to slowly bring the battery up to full charge. Follow the instructions on the charger.

Because our batteries are so often at less than a full charge, experts suggest that we use a battery charger from time to time to keep the charge up. They recommend once a month during hot weather and once every three months during colder times.

Now, a word on safety. Batteries contain sulfuric acid that can severely burn your skin and could blind you. If you find yourself with a dead battery, carefully inspect it before you jump start it. If the case is bulging, cracked or leaking, do not jump start it. Damaged batteries can explode or catch fire.

Deeply discharged batteries can freeze. Do not jump start a frozen battery.

Ask us about Vehicle Health Check-Ups, too.

Are There Blind Spots In Little Rock Arkansas?

Friday, February 18th, 2011

Everyone in Little Rock Arkansas has blind spots – and no, I’m not talking about the fact that you really don’t sing like Jessica Simpson. I mean the areas of the road that you can’t see when you’re driving around Little Rock.

First let’s talk about our own blinds spots, and then we can talk about others…

To begin, we can greatly reduce our blind spots by properly adjusting our mirrors to give the widest coverage possible. Make the adjustments in your truck before you start to drive.

First, adjust your rear view mirror to give the best possible view directly to the rear of your car. You don’t need it to get a better view of either side of the car, the kids in the back seat or your dazzling smile. The rear view mirror should look to the rear.

Next, lean your head until it almost touches the driver’s side window. Adjust your side mirror so that you can just barely see the side of your car.

Parkway Automotive
We’re on 708 Kirk Road in Little Rock, Arkansas (72223)
Call us to make an appointment at 501-821-6111.

Now, lean your head to the middle of the car and adjust the outside mirror so that you can barely see the right side of the car.

With your mirrors adjusted this way, you’ll have maximum coverage. Of course driving is a dynamic process – things change every second. So it’s wise to take a quick look to the side when passing to make sure that another vehicle hasn’t moved into an area you couldn’t see in your mirrors.

Depending on the kind of vehicle you drive (truck?), you may still have some blind spots. All vehicles have an area behind them that’s blind when backing up. The bigger the vehicle, the bigger the blind spot. A pick up or SUV can hide a small child – an RV, bus or tractor-trailer can hide an entire vehicle. So be careful around our Little Rock streets!

As you drive around the Conway, Arkansas area, avoid staying in other diver’s blind spots. You can’t count on them to be watching their mirrors and looking out for you.

Let’s talk about safely sharing the road with heavy trucks and buses. In crashes involving a truck and car, the car causes about 40 percent of the accidents. But 78 percent of the fatalities are with the car. The laws of physics are against the smaller vehicle, so it pays to take extra precautions around trucks and buses.

Heavy vehicles have huge blind spots: to the rear, on both sides and up front. They also can’t maneuver like a car. They take twice as long to stop and need twice as much space as you do in your truck or other type of car. You need to keep wide margins when driving around one of these big rigs.

Here are some tips for passing a heavy vehicle in the Conway, Arkansas area:

  • Avoid the blind spots. If you can’t see the driver’s face in one of his mirrors or in a window, he cannot see you!
  • Don’t follow too close. If you can’t see one of the truck’s mirrors, you’re too close.
  • Make sure there is plenty of room to pass. Trucks are long and take time to get around. If you’re on one of our local Little Rock Arkansas two way highways, wait for a passing zone.
  • Don’t linger when passing. Because the blind spots are so big on the sides, you want to get through them quickly. If you can’t pass quickly, drop back.
  • Pass on the left whenever possible. A trucks’ blind spot is much larger on the right.
  • Be attentive and wear your seat belts while driving anywhere around Little Rock, even short drives.
  • Don’t be aggressive when driving around trucks. Because of their size, they appear to be going slower than they really are. Cutting it short around a truck could be disastrous.
  • Use your turn signals when starting to pass. Once you can see the full truck in your rear view mirror, it’s safe to signal and move over. Don’t cut it short or slow quickly when you pull in front of a truck.
  • Be careful passing a truck at an intersection. Trucks need to turn wide to maneuver through city streets. Squeezing between a truck and the curb could put your car in the Little Rock body shop. Look for the truck’s turn signals.

We at Parkway Automotive want you to watch those blind spots – but feel free to sing in the shower all you want.

Is Your Little Rock Driving Severe?

Friday, February 11th, 2011

People near Little Rock Arkansas often ask Parkway Automotive how often they should have a particular service done. It’s a great thing to ask. You can look at your owner’s manual, or have your Little Rock Arkansas service advisor at Parkway Automotive look up your vehicle in a service database. What you find is often a surprise to people – there are actually two service schedules.

One is the regular schedule and the other is the severe service schedule. Service intervals are shorter on the severe service schedule. When asked, most folks in Little Rock Arkansas will say that their driving is normal and that the ‘regular’ schedule probably applies to them. ‘Severe service’ sounds pretty extreme – ‘I don’t drive like that’.

Well, here is what the manufacturers say constitutes severe driving conditions; you can draw your own conclusions.

  • Most of your trips are less than four miles.
  • Most of your trips are less than ten miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway. You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Drive with a car-top carrier.
  • Stop and go driving.
  • Driving in very hot or very cold weather.

If that’s severe driving, what constitutes regular driving? Well, it would look something like this: I live somewhere with moderate temperatures all year round – I’m thinking San Diego here. And I live close to a freeway on-ramp. Everywhere I need to go is right off the freeway, at least four miles from my home. I can drive at a steady 60 miles per hour when I’m on the freeway.

I don’t know about you, but that doesn’t sound like my normal driving. It sounds more like ideal conditions. I live where it gets hot in the summer and cold in the winter. I run short errands around Little Rock. Occasionally we load up for family trips.

For me, normal driving includes elements of severe service driving. So here’s what I tell people: think about how you drive, where you live, where you go and what you are expecting to with your vehicle in the near future.

Picture a line with ‘regular’ on one end and ‘severe’ on the other, and make a judgment on where you fall. If your regular oil change recommendation is 5,000 miles and the severe service recommendation is 3,000 – when should you change your oil? For me, it’s closer to 3,000 miles. For my wife, it’s closer to 5,000 miles. Your Little Rock Arkansas auto service advisor at Parkway Automotive will be happy to have this discussion with you and help you sort it out.

Just a quick word on why severe service intervals are shorter. One has to do with heat. That can either be external heat from the weather or engine and transmission heat from stop and go driving or working extra hard moving heavy loads or towing. The heat causes the fluids like oil and transmission fluid to break down more quickly and then they aren’t as effective.

Another factor is water. Moisture naturally collects in fluids as they cool. In your motor oil, for example, if you don’t drive long enough for the oil to fully heat up, the water won’t evaporate. Water in the oil can lead to the buildup of damaging sludge.

If you live where the air is dusty or polluted, fluids will become contaminated and filters will get dirtier more quickly.

So make an honest evaluation of your driving conditions. You’ve made the commitment to take care of your vehicles, so it only makes sense to follow the right schedule.

Hey Little Rock Drivers; What Is The Most Distracting Food?

Friday, February 11th, 2011

So what is the most distracting food to have in the car while driving around Little Rock?

Is it:

  1. A Hamburger;
  2. Coffee;
  3. A Soft Drink, or
  4. Gummy Bears?

Well, you may be surprised to learn that all but the gummy bears are in the top ten most distracting foods when you are driving, but if you chose ‘coffee’, then give yourself an extra two points; coffee is the number one food distraction for drivers in Little Rock and around the country.

Food distractions cause 25 percent of all car accidents; over a million and a half each year!

You’ll notice that all of the top ten distracting food items are messy. Messy foods are the type of food you might spill (very distracting!), then try to clean up (a safe-driving impossibility!). If you gotta eat on the run, take five-then drive. You’ll thank yourself later for two reasons, one being that you can actually relax for just a moment in our fast-paced world, and the other is that you won’t have to worry about getting that cinnamon roll frosting out of your dashboard after that near miss.

Keep drinks in spill-proof containers, too, so you can keep your eyes on the Little Rock road without worrying about where that spill is headed.

So; taking a food break… Or filling out accident reports. We don’t have to ask you which you prefer: It’s a no brainer.

Parkway Automotive, along with AutoNetTV, wants you to keep both eyes on the road. Please eat safely and keep your eyes on the road.

Parkway Automotive
708 Kirk Road
Little Rock, Arkansas 72223
Give us a call at: 501-821-6111